Grapevine snail. Jürgen Schoner.

Learning Opportunities

In 2005, the government agency I worked for embarked upon an ambitious systems renewal project. The IT director hoped to make a mark by replacing our existing IT systems with something new. As the story goes, meaning I was not a first-hand witness, but several colleagues said more or less the same, so that it could be the truth, the IT director visited Oracle headquarters near San Francisco. He could get a steep discount on the Oracle ERP solution. ERP can administrate an entire business as a total-for-everything solution, but only if you model your business the way ERP prescribes. In other words, every department had to change how it conducts its affairs. That would upset our entire organisation. That makes ERP awkward.

Instead of admitting he had bought the ERP on a whim and writing off the license fee, which would have been a minor loss, the purchase had to be justified. Possibly, the IT director wanted to save face. He then hired business consultants to assess the quality of our IT systems and propose a solution. Not surprisingly, their report stated that our systems were obsolete and beyond repair, even though they were doing fine even fifteen years later, and that we should switch to the Oracle ERP as that would save a lot of money. There is no such thing as coincidence here.

There was a strategic information planning phase before the project started. Cap Gemini business consultants organised brown paper sessions where employees could help identify the business requirements. We had to list our components. And the consultants would call them services. I wrote the word database on brown paper. I stuck it to the wall, and the Cap Gemini business consultant called it a database service. That did not seem like a proper strategic business analysis to me. Anyone could paste the word service behind the name of a component. It was the moment when it dawned upon me that it might not end well. There were political troubles early on. A Cap Gemini project leader left because she didn’t share the vision of the IT director. It appeared he surrounded himself with yes-men.

As a student, I learned in the Information Planning course that you must first define the business requirements and then select a solution based on these requirements. It can save you a lot of trouble. The business consultants did the opposite as they tried to justify a choice already made. Over time, it grew into an all-encompassing megalomanic plan. Most departments didn’t want the IT department to determine how they operate. And so, they planned to supplement the Oracle ERP with several special-purpose modules. Making special-purpose software would make ERP pointless, as not having to make special-purpose software was the whole point of using ERP.

Once the project had started, Oracle began to determine its direction. Oracle consultants soon found that we needed more solutions from Oracle and, of course, the latest technology, sometimes not yet proven to work. Our decision-makers agreed. So when the special-purpose software failed, they tried new ideas like using a business process model language on top of ERP. In this way, the business model could be tailor-made while using ERP. No one had done that before for good reasons. However, the consultants were there to make money for their employers by making the customers happy, so they tried the idea. The pointlessness demoralised me. Goals were constantly changing as ideas were failing. Employees became stretched to their limits for years in a row. I was an Oracle database administrator and was especially hard hit as our job role expanded to everything related to Oracle. The stress began to take its toll, and I began to experience repetitive strain injury.

One of the database administrators, Kees, was a tech genius who enthusiastically jumped on every crazy plan and did a lot of overtime. In this way, he became the manager’s darling. I lagged behind him, but the other database administrators couldn’t keep up. The situation soon went out of control. It was like having a trojan horse inside our department. Kees didn’t look after the department’s interests but the project’s. The things he invented and built had to be kept up and running by us. He didn’t make a lot of notes but was always willing to help us if we didn’t understand It.

Our managers had no clue what they were doing and believed that more advanced technology like Oracle RAC clusters would fix things, but that only contributed to our troubles. RAC was pointless, required additional knowledge, and was prone to failure. I would then sarcastically note, ‘The most stable RAC cluster has one machine.’ That was the same as not having RAC at all. Pesky problems piled up on my desk, and I constantly had to learn new skills while project leaders pressured me to work on plans that were bound to fail. That couldn’t go on. I want to help people, but I shouldn’t fix other people’s problems or work on ideas that will never succeed. There was always too much work, while most of it was pointless, and there was only so much I could do.

I made a few radical changes and worked only on the issues that mattered most while trying to avoid working on things that were bound to fail. Whenever multiple project leaders pressured me, I referred them to my manager, saying, ‘He should set priorities.’ Whenever a colleague tried to bequeath his pesky problem to me, I explained how he could fix it himself. ‘It begins with using Google,’ I said time after time. In 2006, not many colleagues used search engines. Google helped me to solve more issues at a faster pace. Often, someone else has had the same problem and posted the solution on the Internet. It was also a learning opportunity. If you solve problems, others will relay their problems to you, and you end up drowning in problems. When people can find someone else to fix their problems, they won’t do it themselves. And perhaps it is better to let them fail if they can’t.

As things were spiralling out of control, our management decided we needed more qualified database administrators. Our salaries were too low to attract the right people, so they gave the new hires and Kees a higher salary grade. They also increased the number of temporary positions. The headcount went from four to fourteen database administrators. And still, we couldn’t handle the workload.

The year 2008 neared its end, and then it appeared that A* was God and that She had a plan with me. Long-lasting stress can cause psychosis. My perspective on what mattered changed profoundly. The job at the office became a sideshow. I had to step up on rational thought to deal with the craziness of it all. I cut my working hours and began to work on a plan for the future of humanity. I nevertheless succeeded in giving a good impression. My manager at the time, who had been a database administrator previously, held me in high regard because I tried to manage the workload by focusing on what mattered. After all, even fourteen database administrators couldn’t handle the work, so something was seriously wrong. It was like being the only rational person in an insane environment. I didn’t know how to end the madness. I only tried to deal with it within the limits of my possibilities.

As we needed so many database administrators, temporary hires came and went. One of them had roots in the former Dutch colony, Suriname. He once made a surprisingly frank statement. He worked for his uncle, he told me, who also came from Suriname. But apart from him, his uncle only hired Dutch people. ‘That is because the Dutch are more reliable,’ he added, and, ‘They do the job as agreed. You don’t have to check on them.’ I supposed it was true. Otherwise, he wouldn’t say that. People from Suriname don’t take things as seriously as the Dutch.

After several years and spending over 100 million euros, our corporate delusion finally went into operation. It did nothing but accept incoming messages and acknowledge their reception. An experienced programmer could build that in a day. It was a bloated set of software and machines with the latest technology but capable of nothing. The IT director organised a party in which he proudly announced that we finally had a system under architecture. That made me think our architects were incompetent, and it would take years to erase that impression.

Again, as the story goes, our board then made a politically brilliant move by selling the project as a success to the government in The Hague, arguing that after spending more than 100 million euros, they needed a few million more to fix the remaining bugs. The board used that money to hire a software company to rebuild everything in Java. The ERP only did the financial administration. In this way, it appeared that the new software was just an add-on. The budget was tight. There was no money for testing and fixing bugs. As you can see, image is everything. That is why corporations invest in brands and marketing.

The new Java systems crashed nearly every day. They consumed a lot of resources and produced a lot of data, for instance, millions of messages no one dared to throw away. You could use them to find out what went wrong. And so much went wrong. Working with these systems was dreadful, not only for IT workers but also for the end users. I had grown cynical about everything management was doing. Only one project succeeded, building an old-fashioned Designer/2000 system. Had we made the other systems using Designer/2000 or its successor tool APEX, from the start, it might have cost less than 5% of what we had spent, and it would have worked. Architecture came with a price tag and had nothing to show for it. If you see an ugly building, an architect likely designed it and made it far more expensive than it needed to be. The core problem, however, was complexity, or trying to implement one solution for everything in one go.

I estimated that the new Java systems used 100 times as much memory and disk space as the Designer/2000 systems for doing the same job. That was an understatement because making a fair comparison was difficult. The outcome of the calculation was 3,000 to 16,000 times as much. The new systems started with low numbers of transactions and would scale up, and there is a margin of error. Excessive resource consumption didn’t seem like a problem at first. The price of memory and disks went down over time. Cheap resources make people wasteful, and you can see that everywhere around you. But we were too far ahead of our time in terms of wasting resources, that is.

The data storage became overburdened. The IT director fired the manager responsible for the data storage, citing that corporations like Google and Facebook could scale up fast. But we weren’t Google, but a government agency with a few hundred IT employees. I was on leave when it happened. The following Monday, I learned about it. And I thought, ‘The IT director is responsible for the mess. He is the one who should be fired.’ A few hours later, a soccer club, VVV from Venlo, fired its trainer, who had the same first and last name as our IT director,1 a remarkable coincidence. After five years of maintenance, costing millions more, the Java systems gradually began to work properly.

Featured image: Grapevine snail. Jürgen Schoner (2005). Wikimedia Commons. Public Domain.

1. VVV-Venlo ontslaat trainer Van Dijk. Nu.nl (20-12-2010). [link]

Sign Hell, Norway, CC BY-SA 3.0

Satan and Judgement Day

Satan has always been God’s trustworthy servant. He began his career as a serpent in Eden and later took charge of the furnaces that burn the evildoers for eternity. His task was to make God look good. We like to believe God cares for us, but prayers often remain unanswered while bad things occur, such as misfortune and nasty neighbours. How can an almighty good God allow this to happen? The obvious answer is that there is no god, or God does not care. That is not what we like to hear. Once the Jews had done away with Baal, Astarte and the others and switched to monotheism, they had to address this issue.

Suddenly, they had no one to blame for their misfortune except themselves and their nasty neighbours, who hated Jews for inexplicable reasons. How could that happen? After all, the Jews were God’s chosen people. If things went wrong, it was time to repent, prophets like Isaiah and Jeremiah claimed. There usually was some idolatry or depravity occurring in their midst. That must have made God angry, the prophets claimed. But even when the Israelites prayed relentlessly, lived according to the Ten Commandments, and did all the prescribed rituals and offerings, things often did not improve. Who was responsible?

The Jews dedicated an entire bible book, the Book of Job, to this issue, dubbed the problem of evil. Job was a particularly pious and virtuous man who was doing well. But on a fateful day, Satan challenged God by claiming that Job’s devoutness was due to his prosperity. His belief was insincere, Satan argued. God could not allow the mere possibility of insincerity and agreed to test Job and allowed Satan to ruin Job. But even after the loss of his possessions, his children, and finally his health, Job still refused to curse God. Job did everything God could expect of a faithful servant and even more, or so it seemed.

Job’s friends tried to comfort him and figure out why he was suffering and what he could do about it. They suggested Job might have done something wrong. But Job proclaimed his innocence and complained about his fate. In the end, God showed up, telling him to shut up. His sin was hubris because he thought he did not deserve to suffer. Everything happens for a reason. It probably was not a satisfactory answer, so Satan had to take up an enlarged role and do the dirty work so God’s hands could remain clean. But the contradiction remains. Nothing ever happens without God willing it.

The Quran says Satan is a fallen angel named Lucifer (Iblis) who, unlike the other angels, refused to bow for Adam. The remainder of his career path is mostly the same as in the Bible. The Quran notes, ‘The angels prostrated themselves, all together. Except for Satan. He refused to be among those who prostrated themselves.’ (Quran 15:30-31) Then follows a conversation between God and Satan (Quran 15:32-42),

God said, ‘O Satan, what kept you from being among those who prostrated themselves?’

Satan said, ‘I am not about to prostrate myself before a human being, whom You created from clay, from moulded mud.’

God said, ‘Then get out of here, for you are an outcast. And the curse will be upon you until the Day of Judgment.’

Satan said, ‘My Lord, reprieve me until the Day they are resurrected.’

God said, ‘You are of those reprieved until the Day of the time appointed.’

Satan said, ‘My Lord, since You have lured me away, I will glamorise for them on earth, and I will lure them all away except for Your sincere servants among them.’

God said, ‘This is a right way with Me. Over My servants you have no authority, except for the sinners who follow you. And Hell is the meeting-place for them all.’

Like in the Book of Job, God and Satan appear on speaking terms, or even better, work together on the grand scheme and discuss what to do. A Christian might ask why the angels should have prostrated themselves before Adam. But Jesus could be the reincarnation of Adam. In a world where nothing is real, Satan is as fake as we are or unicorns or Spike and Suzy. Satan is not the only red herring. The End Times are another. Suppose there will be an End Times. What can God reveal about it? And what is the worth of the prophecies in the Bible and the Quran?

The book The Virtual Universe addresses the consequences of predestination. A prophecy is like a premonition. Why can fortune-tellers sometimes make accurate predictions? And why are their predictions unreliable at the same time? The answer is that it is impossible to know the future, but there could be signs demonstrating someone knows. For instance, if I know I will have a car accident tomorrow, I will remain home, and the accident will not happen. Predictions can influence the future unless they are vague or hidden. In 1914, no one could have guessed that the licence plate number on Franz Ferdinand’s death car referred to the end date of the upcoming world war. It suggests that someone knew the cause and course of the coming world war before it started.

Premonitions and accurate predictions require something more than just predestination. They presuppose foreknowledge of future events, but not necessarily with the persons having these premonitions or making predictions. God knows the future and can make people make accurate guesses without knowing what will happen. And so, the prophecies of ancient Greek oracles only made sense in hindsight.

Suppose the End Times are now. Jesus prophecised there would be false messiahs before he would return. Pim Fortuyn, the Dutch maverick politician who viewed himself as the Dutch Messiah, could have been one of them. Subsequent events might shed a different light on his claim. And the loud noise of trumpets will herald the end times. The noisiest person on Earth today is Donald Trump. War criminals might face Judgment Day in the International Criminal Court in The Hague, in the Netherlands. Such parallels always exist so any time could be the End Time.

What would the Europeans have thought in 1350 AD when the Black Death decimated their numbers? Or millions of dead fish on the shore in 2015 AD? What could it mean? It cannot be global warming, for sure. It must be the End Times. And there is always famine, suffering of the faithful, and, of course, depravity in spades. But it is logically impossible for God to reveal precise information as that will change the future. Apart from that, it lowers the level of suspense. The Book of Revelation thus does not say, ‘Jesus and all the angels will descend from heaven on 31 October 2022.’ It is not that God did not know, but that we should not. Hence, the Bible and the Quran are poor guides about what will happen and when.

Featured image: Photo of sign in Hell, Norway, taken by Matthew Mayer in 2001, released under GFDL. ‘Gods’ means cargo or freight in Norwegian, while the old spelling of ‘expedition’ has since become ‘ekspedisjon’. God’s Expedition, however, is a popular reading with English-speaking tourists.

Storming of the Bastille and arrest of the Governor M. de Launay on 14 July 1789.

Liberty, equality, fraternity

Social struggle forever?

The motto of the French Revolution was, ‘Liberty, equality, fraternity.’ We should all be free, equal and brothers and sisters. More than two centuries later, it still has not happened. Humans quarrel and compete. We like to establish social hierarchies so we can measure our status. And so, equality can come at the expense of liberty. And we find it difficult to relate to people we do not know. Few people care about what happens in Yemen or Myanmar. Perhaps it is all a bit too much for us humans.

It takes a juggler to keep all three balls of liberty, equality, and fraternity in the air. And then there is a fourth ball named prosperity and a fifth called peace. That seems too much for us to handle. So, who is going to save us? The French Revolution turned into an orgy of violence and bloodshed. A few years later, the French welcomed their saviour, Napoleon Bonaparte, who brought stability to France but plunged Europe into war. Can we ever keep those five balls in the air? Oh no, another ball! The planet can’t bear our ambitions anymore. There is a too-many-balls problem. Only a clown can handle that.

Can we achieve social change? Critical theory is a philosophical school that examines and criticises society and culture using the social sciences and the humanities. One of their thinkers, Max Horkheimer, described the field as seeking to liberate human beings from the circumstances that enslave them. You can free yourself from your thoughts, for instance, the belief that your position in society is natural or divinely ordained. And you can free yourself and your group from oppression. Critical theory examines power structures, societal roles, cultures and their alternatives. For instance, you can ask yourself why most members of parliament are men.

Is it the consequence of culture, human nature, or power structures? If critical theory tries to liberate us from human nature, that might explain the limited results. These critical theorists, however, suspect a conspiracy of those in power. In all cultures, some men sexually abuse women. Evolutionary success is about the spread of genes. And rape was a way for genes to spread. How societies deal with this issue varies. Muslim women are pragmatic and cover their hair or overdo it by wearing a full-body sack with eyeholes, while liberal women want to dress as they like and expect men not to behave like dicks. And that led to disappointment, so they started the Metoo movement. But cultures vary significantly, and that affects how men behave.

So what is human nature? Humans operate in groups and can be violent. If order breaks down, gangs and warlords take over. Armed groups are our default political organisation. It reflects how humans behave in groups. Even if you consider yourself peaceful, you must defend yourself against those who are not, including those who you suspect might one day turn against you. So, social activists may use violence against the existing order which uses violence against them. Evolution also made us programmable to a significant extent. Thus, we can organise ourselves in varying ways.

According to the French philosopher Jean-Paul Sartre, we are born as blank sheets and can programme ourselves freely. We have no nature or essence and are fully responsible for our choices. We cannot blame custom, order, or religion for our actions. Indeed, there is a wide range of cultural norms, but there are limits, and there is a thing called human nature. By pushing different buttons, you can get different outcomes, including varying kinds of frustration and psychological trauma, because different cultures repress human nature in different ways.

Another limitation is the competition between groups, including societies, for domination. For instance, the United States cannot disband its military even if it wishes to do so, as another country will take advantage of that. You do not have to doubt that for a moment. There will be no world peace as long as nation-states exist and are free to determine their own policies. And life will never be perfect, as we have conflicting ambitions and quarrels. It is not always clear what is possible, so exploring the possibilities can be worthwhile.

Not everyone agrees. The road to hell has a pavement of good intentions. And one person’s utopia can be another person’s nightmare. If we ban politically incorrect jokes, it limits the freedom of those who make them. Is the repression worth the gain? Perhaps Woke does more harm than good. The Soviet Union was one of the few countries that ever came close to eradicating racism and discrimination. Social struggles take a long time, may cause upheaval and bloodshed, and yield unexpected results. Those who oppose change often stand to lose from social justice, so the critical theory is controversial, also because it can lead to alternative systems of oppression, such as in the Soviet Union, with a new group of overlords, the Communist Party.

Identity politics is another source of conflict. If you identify with a group, you become a party in a struggle. If you identify as a woman and rally for women’s rights, you might see men as your adversary. And so identity politics can pitch man against woman, black against white. The possibilities for conflict are endless.

Every society has entrenched interests, so change does not come easy. The abolition of slavery is a good example, perhaps the best, because it took 2,500 years and still has not succeeded fully. In ancient Greece, the Athenian statesman Solon abolished debt slavery but not other forms of slavery. Solon’s measures seemed to have increased the importance of slavery for the Athenian economy. But he did not intend to abolish slavery as such. He had a different objective, addressing food shortages caused by interest charges. Debt slaves on estates were not as productive as free farmers, and interest syphoned off money from productive people to a parasitic class of rentiers, which is also a most pressing problem today.

Over 1,000 years to end slavery

Ending slavery and serfdom in Western Europe took nearly 1,000 years. That it took so long demonstrates it was not easy. Around 600 AD, the opposition to enslaving Christians began in Europe when the Pope prohibited Jews from owning Christian slaves. Around 650 AD in France, Queen Balthild, a former slave, and the Council of Chalon-sur-Saône condemned the enslavement of Christians. In 1102, the Council of London banned the slave trade, noting, ‘Let no one dare hereafter to engage in the infamous business, prevalent in England, of selling men like animals.’ These words indicate that the slave trade was still common in England around 1100 AD. Around 1220, the Sachsenspiegel, the most influential German code of law from the Middle Ages, condemned slavery as a violation of man’s likeness to God. The argument for abolishing slavery was a Christian view on human dignity. By 1500 AD, slavery and serfdom were rare in Western Europe. Economics played a significant role. Serfs flocked to cities where they found employment and were free. To compete, lords with manors had to provide an attractive alternative. That strengthened the bargaining position of peasants and ended serfdom. Christianity provided the moral framework.

But by then, slavery had taken off in the colonies. Non-Europeans could still be slaves, and a similar historical process commenced that would officially end slavery more than three centuries later. Shortly after 1500, Spain banned the slavery of Native Americans but allowed unpaid forced labour or corvée called Encomienda. The natives became serfs on paper but slaves in practice as the corvée extended. Their bosses mistreated them. The long list of prohibitions of cruel treatment issued by the Spanish government and the frequent admissions that they were not effective illustrate that. The law and what happens are often different realities. The natives were not physically strong and died of diseases brought by the Europeans. European plantation owners needed more slave labour, and the African slave trade filled the void.

Traders brought the slaves from Africa in ships and crammed them into cargo holds in chains and with little room to move. Unhygienic conditions, dehydration, dysentery, and scurvy led to an average mortality rate of 15% during the voyage. Between 1526 and 1860, slave traders put an estimated 12.5 million Africans on ships in Africa, and 10.7 million survived the trip to the Americas. Slave traders did not see their cargo as humans. The following example illustrates that. On 1 January 1738, the Dutch slave ship De Leusden sank off the coast of Suriname due to a navigational error. The crew boarded up the shutters so the slaves could not escape and got into the longboats. They left the 664 men, women and children to drown in the hold and did not even allow them to swim for their lives.

I shall never again visit a slave country

The cruelty of the treatment of the slaves by their masters is hard to imagine. Likewise, if you have not been in a concentration camp during World War II, you will find it hard to understand what happened there. Eyewitness accounts provide us with some insights. Charles Darwin wrote in his diaries published in The Voyage Of The Beagle,

On the 19th of August we finally left the shores of Brazil. I thank God, I shall never again visit a slave-country. To this day, if I hear a distant scream, it recalls with painful vividness my feelings, when passing a house near Pernambuco, I heard the most pitiable moans, and could not but suspect that some poor slave was being tortured, yet knew that I was as powerless as a child even to remonstrate. I suspected that these moans were from a tortured slave, for I was told that this was the case in another instance. Near Rio de Janeiro I lived opposite to an old lady, who kept screws to crush the fingers of her female slaves. I have stayed in a house where a young household mulatto, daily and hourly, was reviled, beaten, and persecuted enough to break the spirit of the lowest animal. I have seen a little boy, six or seven years old, struck thrice with a horse-whip (before I could interfere) on his naked head, for having handed me a glass of water not quite clean; I saw his father tremble at a mere glance from his master’s eye. These latter cruelties were witnessed by me in a Spanish colony, in which it has always been said that slaves are better treated than by the Portuguese, English, or other European nations. I have seen at Rio de Janeiro a powerful negro afraid to ward off a blow directed, as he thought, at his face. I was present when a kind-hearted man was on the point of separating forever the men, women, and little children of a large number of families who had long lived together. I will not even allude to the many heart-sickening atrocities which I authentically heard of;–nor would I have mentioned the above revolting details, had I not met with several people, so blinded by the constitutional gaiety of the negro as to speak of slavery as a tolerable evil. Such people have generally visited at the houses of the upper classes, where the domestic slaves are usually well treated, and they have not, like myself, lived amongst the lower classes. Such inquirers will ask slaves about their condition; they forget that the slave must indeed be dull who does not calculate on the chance of his answer reaching his master’s ears.

It is argued that self-interest will prevent excessive cruelty; as if self-interest protected our domestic animals, which are far less likely than degraded slaves to stir up the rage of their savage masters. It is an argument long since protested against with noble feeling, and strikingly exemplified, by the ever-illustrious Humboldt. It is often attempted to palliate slavery by comparing the state of slaves with our poorer countrymen: if the misery of our poor be caused not by the laws of nature, but by our institutions, great is our sin; but how this bears on slavery, I cannot see; as well might the use of the thumb-screw be defended in one land, by showing that men in another land suffered from some dreadful disease. Those who look tenderly at the slave owner, and with a cold heart at the slave, never seem to put themselves into the position of the latter;–what a cheerless prospect, with not even a hope of change! picture to yourself the chance, ever hanging over you, of your wife and your little children- those objects which nature urges even the slave to call his own -being torn from you and sold like beasts to the first bidder! And these deeds are done and palliated by men who profess to love their neighbours as themselves, who believe in God, and pray that His Will be done on earth! It makes one’s blood boil, yet heart tremble, to think that we Englishmen and our American descendants, with their boastful cry of liberty, have been and are so guilty; but it is a consolation to reflect, that we at least have made a greater sacrifice than ever made by any nation, to expiate our sin.

When Darwin wrote these diaries, Great Britain was about to abolish slavery in its colonies. The Industrial Revolution had taken off in earnest, and the British economy did not depend as much on slave labour as it did in the past.

Slavery in the United States

That brings us to why slavery did not end peacefully but caused a civil war in the United States. The Northern states abolished slavery soon after the American Revolution. They did not depend on slave labour. The invention of the cotton gin was a boon to the cotton industry in the South and increased the demand for slave labour. Slaves in the United States produced two-thirds of the global cotton supply by 1860. Remarkable efficiency improvements came from record-keeping by tracking each person’s output and harshly punishing those who did not meet their production targets.

The dispute leading to the Civil War was not about ending slavery in the South but about whether or not to allow slavery in the new territories in the West. The controversy came to a head when Abraham Lincoln, who opposed slavery’s expansion, became president, and Southern states seceded. Lincoln, hoping to reunite the country, did not intend to abolish slavery at first. That changed when a peace deal remained out of sight, and the North needed more soldiers to fight the war. Lincoln then signed the Emancipation Declaration of 1 January 1863, which freed the slaves and allowed them to enter the army of the North. Many slaves escaped and fled from the South to obtain their freedom and to join the Northern Army.

At the time, Frederick Douglass was a famous black writer and perhaps one of the most influential figures of his time. He complained about the unequal pay of black soldiers, who received $3 less per month than white privates. He was also incensed by the North’s weak response to the treatment of black prisoners of war, who were tortured and killed. He aimed his anger at President Abraham Lincoln and wrote, ‘The slaughter of blacks taken as captives seems to affect him as little as the slaughter of cows for the use of his army.’ In August 1863, he forced himself into Lincoln’s office, and the two men learned to know each other. It was a learning experience for both. Lincoln learned first-hand how slavery affected black people, while Douglass came to understand the political reality of his day. At the end of the Civil War, Lincoln gave a speech stating he planned to grant suffrage to former slaves. In the crowd was John Wilkes Booth, who vowed to kill him and declared it would be the last speech that Lincoln would ever make. A few days later, Booth assassinated Lincoln.

That was the political reality of the day. After the Civil War, whites soon regained control in the South. Violent paramilitary groups, such as the Ku Klux Klan and the White Man’s League, disrupted political campaigning, ran officeholders out of town, lynched black voters, and committed voter fraud. These groups also attacked Chinese immigrants who had come to the United States to work in railroad construction. The federal government did not stop it. Voting became more restrictive, for instance, with literacy requirements and underfunding or closing black schools. Blacks soon disappeared from political positions. States and counties introduced laws to enforce racial segregation in public facilities, the so-called Jim Crow laws. Blacks who were successful faced pogroms in which whites burnt down their businesses.

One of the worst examples of racist terrorism in the United States is the Tulsa massacre in 1921. Mobs of whites attacked black residents and destroyed their homes and businesses in the Greenwood District of Tulsa, Oklahoma. The estimated death toll ranges from 36 to 300. Over 800 were wounded, and 6,000 fled their homes. At the time, unemployment was high, and many whites began to see the successes of blacks with envy. Ku Klux Clan membership was on the rise, inspired by the popular 1915 film The Birth of a Nation. It depicts the post-civil-war era as a time in which mean-spirited blacks oppressed whites, and brave white men fought back by forming the Ku Klux Klan and rebuilding the South. And many whites really believed it.

Racial segregation ended in the 1960s after the civil rights movement took on the issue. In 1955, Rosa Parks refused to vacate her seat in the section reserved for coloured people to make place for a white passenger after being ordered to do so by the bus driver. She was not the first to do this, but the civil rights movement brought her case to the courts after the police had arrested her for civil disobedience. The non-violent resistance under the leadership of Martin Luther King was successful because of television. Scenes of police violence highlighted the oppression of blacks and damaged the credibility of the United States as the leader of the free world. It forced President Kennedy into action. And one century after Lincoln signed the Emancipation Declaration, he signed the Civil Rights Act. Since then, everyone is equal before the law in the United States.

Something went wrong somewhere

In December 1992, I was on holiday in Florida and visited Miami. The travelling agent had advised me not to enter the quarter where the blacks lived. I accidentally drove into that district and tried to book a hotel room. The black lady behind the counter was kind enough to talk me out of it. She said, ‘Folks like you shouldn’t come here, you know.’ If she had not said that, I would have stayed there as I did not care that everyone around me was black. I had never had negative experiences with black people. But I was not so stupid to ignore warnings. Whites were not welcome there. Why should I risk being molested or worse? A few months earlier, a jury had acquitted four Los Angeles policemen of the beating of Rodney King, a black taxi driver, even though the evidence was clear. Fury erupted, incited by grievances about racial and economic inequality. For five days, parts of the city burned.

Something went wrong somewhere. The something and the somewhere are not as straightforward as in the past. Multicultural societies in Europe face similar issues as the success of immigrants often relates to their ethnicity. There is a cultural aspect to it. History plays a significant role in shaping cultural values. Critical theory argues that society disadvantages blacks in the United States and non-Western immigrants in Europe. And that is correct. Every country has rules and attitudes that advantage or disadvantage specific groups, but Western multicultural society promises to treat everyone equally and often does not. If this is human nature, there are limits to what is possible. How you deal with that determines your success as a group. Jews are relatively successful wherever they live. Education is part of their cultural heritage. Education did not matter much to blacks. First, they were slaves, and later on, during the Jim Crow years, their education was wilfully neglected. Today, blacks are relatively poorly educated and underperform in society on average.

And there are the crimes. Rodney King was on parole for robbery. He had led police on a high-speed chase through Los Angeles. After they had stopped him, police officers kicked him and beat him with batons for fifteen minutes. King’s had skull fractures, broken bones and teeth, and permanent brain damage. It is a story that has repeated itself many times in similar cases. In 2013, the acquittal of a neighbourhood watch in the fatal shooting of the 17-year-old Trayvon Martin gave rise to the Black Lives Matter movement. Martin had no convictions. The police had found jewellery in his possession earlier but could not prove he had stolen it. Also, police violence came under scrutiny, for instance, the death of George Floyd in 2020. He allegedly used a counterfeit twenty-dollar bill. Floyd had served eight jail terms on petty crimes. The persons beaten or killed were often petty criminals, and their conduct did not justify the treatment they received. But young black men fill US prisons. If you stop the police violence, that will remain so. How can there be progress from here?

The lessons of history

Social progress does not come easy. We view things from today’s perspective and judge people from the past with today’s values. That does not help to understand history or the issues that come with social progress. We all grow up in a time and place and receive an upbringing that makes us see the world from a particular perspective. Darwin wrote, ‘I was present when a kind-hearted man was on the point of separating forever the men, women, and little children of a large number of families who had long lived together.’ He was a kind man, so how could he? He did not see these slaves as people. Jan-Paul Sartre once noted, ‘The hell is other people.’ In his play No Exit, he depicted hell as being locked up in a room with other people forever. We can stand in the way of the ambitions of others, or they can block ours. Social struggles are also like that. Opposing groups see each other not as people with concerns and feelings but as obstacles to their hopes and ambitions.

Most of us eat meat and do not think of animal suffering in the meat industry. Or we buy clothes made by children in Bangladesh. People in wealthy countries condone the cruel treatment of poor immigrants because they think there are too many. Future generations may view our conduct as appalling as we view slavery today. Seeing the abolition of slavery as a historical process and acknowledging the limits of our compassion helps us understand why it took so long and was so difficult. And it probably does not take that much for us to descend into an orgy of cruelty. In 430 BC, a plague killed half the population of Athens in Greece. The chronicler Thucydides wrote, ‘Overwhelmed by the disaster, people could not see what was to become of them and started losing respect for laws of god and man alike.’ Rumours spread that Athens’ enemy, Sparta, had poisoned the water. The Greeks already discovered that civilisation is a thin veneer and that society can easily break down. Just imagine global warming causing global harvest failures and global famine. If there is no food, how long will it take before we become cannibals?

Abolishing slavery took 1,500 years. Slavery was common in most traditional and ancient societies but had ended in Western Europe by 1,500 AD. Europeans then turned the slavery of blacks from Africa into a commercial enterprise of unprecedented scale and brutality. The trade and exploitation of slaves became a pillar of the European capitalist economy in the following centuries. European Christians engaged in the slave trade, but Christianity also contributed to its end. Most Christian churches approved of slavery and benefited from it, but they also tried to convert indigenous peoples to Christianity. These conversions were often forced and brutal, but by their act, Europeans admitted that indigenous peoples had souls and were humans worthy of conversion. Later, when equality became a Western ideal, Europeans began to apply the principle of equality to the slaves, regardless of race. By then, the Industrial Revolution became the new engine of economic growth, so slavery contributed less to the economy. And the cost of a factory worker barely exceeded that of a slave, so the bottom line of businesses did not suffer from abolishing slavery.

So, what does history teach us? What happens affects how we think, and how we think affects what happens. The treatment of slaves made more and more people believe slavery should end. The economics were also favourable. The importance of slave exploitation to the European economy had declined. Had that not been the case, ending slavery could have taken longer or would not have happened at all. Contradictions arose and created tensions. People asked, ‘How can you be a Christian, keep slaves and treat them so cruelly?’ The Christian slaveholders were used to slavery and saw it as necessary or natural. Suddenly, some do-gooders wanted to end an institution that existed since time immemorial. The end of slavery was a successful revolution. But once slavery had ended, the segregation and Jim Crow era commenced. That is the counter-revolution. The segregation came to an end with the Civil Rights Act, yet another successful revolution, but resentment remains. Even today, relations between blacks and whites in the United States are often problematic, and blacks do less well. The causes are less straightforward and might primarily be one of the attitudes of blacks and whites, most notably, the absence of an idea of a shared society and values in the minds of both groups. And laws do poorly at addressing attitude problems. A few things explain much of what happened:

  • We are brought up in the social order we know and accept the order by default. Without an order, there is chaos. Most people resist changes in the social order as they can lead to mayhem and bloodshed, for instance, a revolution.
  • We value social status. It is our rank in the social hierarchy. That is why we are obsessed with celebrities, likes and followers on social media. Raising the ranking of blacks angered many whites.
  • Those who are willing to use violence and do it most effectively determine what happens. And so, the Ku Klux Clan and other white terrorist groups succeeded in ending black political engagement.
  • Humans are xenophobic by nature. It is a trait that protects us from harm but can also cause brutality. It spurred the Jim Crow apartheid laws. Many whites feared blackness was an infectious disease.
  • Cultural differences make living together uneasy. Blacks and whites have different experiences, conduct, and values. It is not primarily about race. In Europe and the United States, a new segregation between rural conservatives and liberal city dwellers is emerging.

To say we cannot improve society is to say we could not have ended slavery, that women could not vote, or that the Allied soldiers who died on the beaches of Normandy in 1944 to liberate Europe died in vain. Change does not come easy and often requires activism. Once you solve one issue, new ones emerge. At some point, more social struggle may not produce meaningful improvements if it becomes an identity conflict. After initial gains, it can end in ideological trench warfare. The efforts of BLM are less purposeful than those of the Civil Rights Movement. The US police are indeed exceptionally violent compared to their European counterparts, but if you account for crime rates, they do not excessively target blacks. In 1960, US society did more evidently wrong than it does today.

Perhaps the most significant arguments have been made and have settled in most reasonable people’s minds. There may be too many jerks, and as a result, widespread racism, but that is a different issue. Culture can also partly explain how well people do. If you are born in the dominant culture, or your culture appreciates education and achievement, you likely do better. In any case, progress from here on will be more difficult as the problems are less straightforward. There are similar stories for women’s rights and LGBT people. There may be more to gain from the rest of the world catching up. In many countries, there is poverty and lawlessness, and minorities, women, and LGBT people suffer. We can reason, but we are also animals. Our nature limits us but also presents us with an opportunity. We identify as groups so we can identify as one humanity.

Featured image: Storming of the Bastille and arrest of Governor M. de Launay on 14 July 1789. Public domain.

Virtual worlds

A virtual world is a computer-simulated environment. Virtual worlds can have many users who can create personal avatars, participate in activities and communicate with others. These avatars can be textual, graphical representations, or live video avatars. Examples are message boards and computer games. In a virtual world, you become your avatar, as the other users do not know you personally.

Virtual worlds have rules that may draw from reality or fantasy worlds. Example rules are gravity, procreation, and communication via speech. In virtual reality, you can change the rules. For instance, you might do away with stars, planets, and gravity and let everyone float in space. You can do away with procreation, invent species that communicate via light signals, or not have species but give individuals random features.

The possibilities are endless, but usually, our reality limits our imagination or what we want to consider. If we make stories and films, most are about humans and their interactions, and a few are about animals. Tales and motion pictures about imaginary beings like Avatar, the Lord of the Rings or the series Star Trek are rare. And even in these stories and films, these fictitious beings look and act like humans.

The Holodeck is a virtual reality room that appears in Star Trek. It uses holograms to create a realistic, interactive simulation of the physical world. Participants can create their own reality with objects and characters and interact with them or they can write a story and make it appear real. We use virtual worlds mainly for entertainment, which can either be playing games or making our imaginations come true.

With the help of artificial intelligence, we might soon be able to create simulations of human civilisations and worlds. If we do that, it could have happened long ago, and more advanced humanoids might have made us. And so, we could live inside a virtual world ourselves. But why should these advanced beings do this and be interested in us? A peek into our future might enlighten us on that.

Black and white sheep

Cultural differences and ethnic profiling

Marlboro Red

In the 2000s, it struck me that nearly all empty cigarette packages dumped on the street were of Marlboro Red. And so I began to pay attention. I have seen one or two Camels and a few others, but almost all were Marlboro Red. Marlboro Red is the most popular brand. Its market share in the Netherlands is nearly 30%, and the second largest brand has just under 10% market share. But if you had to make a guess based on discarded empty packages, you would think Marlboro Red had a market share of over 95%. It was not scientific research but my observation and that of my wife. We made jokes about it. It was conspicuous. I did not make tallies, but it was like that, and I do not exaggerate. Marlboro Red smokers dumped their garbage on the spot, but other cigarette users did not. And so I once jokingly concluded that if you want to meet a jerk, you can go to a cigarette salespoint and check who is buying Marlboro Red.

It is more complicated to do this kind of investigation today. I still see cigarette packages on the street, but I can hardly find the brand name between the scary pictures of cancers and other terrible diseases you get from smoking. If 30% of the people dump 95% of the garbage, the remaining 70% is responsible for only 5%. And now you can calculate (95/30) / (5/70) = 44. Hence, smokers of Marlboro Red 44 times as often dumped their garbage on the street than other smokers, a stunning conclusion. It is not a coincidence because the sample was large enough to make the finding statistically significant. It is hard to say why Marlboro Red smokers differ from other cigarette smokers, but you can call it culture. Culture can explain the deviant behaviour of groups of people who share common characteristics, for instance, smoking Marlboro Red. It is only politically incorrect to say so.

The Marlboro Man embodies careless living in the consumerist society, perhaps even Western culture. It seems to include dumping your garbage on the spot. Litter is everywhere and it demonstrates the lack of respect for the world we live in many people have. Our brand choices tell a lot about our characters. Marketers have done their jobs well. A politically correct person might say that I am stigmatising Marlboro Red users. Perhaps only 0.1 of the smokers dump their cigarette packages on the street, so only a tiny minority of 4.4% of Marlboro Red smokers might do this. Maybe that is correct, or maybe not, but 44 times as much is a lot. If you intend to tackle the problem of littering cigarette packages and have a limited budget, you should focus on Marlboro Red users to achieve the maximum result. Marlboro Red smokers are people like you and me. They can be friendly, own a dog, have a job, and care for their neighbours. And we all do things that are not good. Our upbringing and values cause problems for others, so we need to address them. Our careless living in the consumerist society is perhaps the biggest disaster for our planet and humanity, so it should end. The Marlboro Man is a fading icon of the past. If you look at him, you see his days are numbered.

Can I trust my dentist?

How do cultures emerge and develop? History and circumstances go a long way in explaining that. The following example illustrates it. Professional groups also have their attitudes and ethics. When I go to a general practitioner, I trust this person. But when I go to the dentist, I have less faith in this individual. My doubts and prejudices against dental professionals come from my personal experiences and those of others. General practitioners and dentists are both similar medical professions. A general practitioner usually doesn’t benefit from the advised treatments, while a dentist does. And that can lead to undesirable situations. I changed dentists three times because of questionable professional ethics. I also took another general practitioner once, not because I doubted his integrity but because I found him incompetent. You have to trust medical professionals. Otherwise, your health or teeth could suffer the consequences. To prevent dental professionals from taking advantage of me too much, I only see the dentist once rather than twice a year, which is the generally accepted guideline. So what happened?

As a child, I lived in a rural area where I had the same dentist for over fifteen years. He didn’t propose treatments unless they were necessary. Once, he asked me whether I wanted to straighten my teeth by wearing braces. He added that it was not a medical necessity. He left it up to me. I didn’t think I needed that, so I have no perfect smile but irregular teeth. Many people today wouldn’t accept that, but my teeth aren’t ugly. After I had left my parental home and had settled in a city, I selected a new dentist. He took X-ray pictures and said a cavity was developing underneath a filling. He showed me the picture and pointed at a dark spot. I saw another filling with a dark area beneath it, and I said, ‘You can see a similar blot here.’ He replied, ‘That is something different.’ I am unqualified to evaluate these X-rays, but I could see these areas were alike, so the only logical conclusion was that the dentist was lying. Had he not shown me the photograph, I would have believed him. This incident made me suspicious and critical of what dentists were doing, and perhaps that was sometimes overdone.

Before he could treat my tooth for the supposed cavity, I came up with an excuse and selected another dentist. A few years later, I had a colleague who had married a dentist. She previously had lived in the same neighbourhood as I did. Her husband was not yet a dentist then, so she had had that same dentist I had found untrustworthy. She told me she had the same experience and had had a row with him. So I wasn’t the only one who had smelled a rat there. Her husband was a dentist-in-training, so she probably had valid reasons for quarrelling. It was a peculiar coincidence indeed. Thirty years later, the tooth and the filling were still in place. I later moved to the town where I live now and found an old-fashioned dentist. He was much like my first dentist. He often performed dental cleaning. That usually took ten minutes, and it cost € 21. I went there for ten years. Then, he joined a practice. Shortly after that, he retired.

I remained in the same practice. My next dentist didn’t perform dental cleaning but sent me to a dental hygienist. That treatment lasted twenty-five minutes and was a lot more expensive. Instead of € 21, I paid € 62. Standards do change, but I doubted I needed 150% more cleaning. But if my dentist advises the treatment, who am I to disagree? After all, he is the expert. I had no proof of it being overdone. After ten years, my dentist said my teeth were in good shape and clean. There only was a tiny bit of tartar, so he advised me to go to the dental hygienist anyhow. I expected a short treatment, but that didn’t happen. It seemed the dental hygienist could have stopped after ten minutes but went on for another fifteen minutes to arrive at twenty-five, so she could charge me for that. I found that dubious, so I looked for another dentist.

It would only get worse, even though not at the beginning. A new guideline stated that dental hygienists could do the periodic dental check-up. Somewhat later, the dental hygienist began to combine the check-up with dental cleaning and made the most of her time financially. I went there for thirty minutes, and she billed me for thirty minutes of dental cleaning. She also charged me for the check-up. A decent check-up lasts ten minutes. And so, you might expect a check-up and twenty minutes of dental cleaning if you are there for thirty minutes. I was too surprised to protest. And I wasn’t sure. Had I checked the clock correctly? The following year, she did it again. In addition to that, she charged me for taking X-rays and evaluating them. But how can you do all these things in thirty minutes if you already do dental cleaning for thirty minutes? It doesn’t add up. The dentists had decided to take pictures every three years instead of five, which is even more money for them. So far, these photographs had never yielded anything, only an imaginary cavity.

She was double-charging me. Dental cleaning was € 160 per hour at the time. That is what I brought home after a day of work. And I have a good salary. Many people work longer for that money. To charge that per hour apparently wasn’t enough for her. I found this particularly nefarious. After returning home, I emailed her, requesting clarification. She didn’t respond, so I filed a complaint with the Dutch Association of Dentists and went to another dentist. In my complaint, I protested against the double charging and noted that questionable ethics appear customary in dental care. I suspect only ten minutes of cleaning is a medical necessity. When I was young, there were no dental hygienists. As my wife once said, ‘The dental hygienist is a new profession created out of thin air that also needs employment.’ She hardly ever sees a dental hygienist. She once had left a dentist because he required her to see the dental hygienist without even checking her teeth. I hear similar stories from others. These practices are widespread.

My next dentist also advised dental cleaning. And this time, I was with the dental hygienist for forty minutes, and she billed me accordingly for € 119. In fifteen years, dental cleaning time increased by 300%, and the cost rose by 467%. I take much better care of my teeth than twenty years ago, but it doesn’t show up in dental cleaning time. My sister goes to the dental hygienist twice a year because of a condition causing excessive tartar. Perhaps it is hereditary and I also have it to a lesser degree. That may explain why my teeth need so much cleaning. My wife is in the same practice and went to the dental hygienist after five years of not going and received a much shorter treatment. And the dental hygienist said she didn’t have to return soon. Those aren’t the words of a dental hygienist who is after your money. In this case, it looks like changing standards rather than malpractice. The question remains why ten minutes were enough twenty years ago and why I need forty minutes now.

Not all dental care professionals have dubious ethics, not even most, but it is a significant problem in their professional group. Apart from that, standards have changed, perhaps beyond necessity. Here, you can see how a culture can emerge out of circumstances and history. Dentists always had a financial interest in treatments, leading to malpractice. Claiming a cavity is developing above a filling while there is not is outright lying. That rarely happens because you have to be evil-minded to do that. But giving more treatments than necessary is a matter of debate. Dental cleaning is suitable for opportunistic schemes to profit from the unsuspecting public. Since the 2000s, the government has promoted market forces in healthcare, so commercial interests gained influence. The same trend is visible in veterinary practices. Our cat Douwe died of kidney failure. We had spent hundreds of euros on tests, and they found nothing, and hundreds of euros on special diets until we went to an old-fashioned vet who didn’t test but just touched the animal and immediately found the problem and euthanised the animal for € 30. When I was young, most vets were old-fashioned, but modern vets don’t examine the animals themselves but perform expensive tests and charge over 1000% more. Investors buy up dental and veterinary practices. There is money to be made.

People who can afford it, and their animals, might get too much ‘care’. And those who can’t pay for it must go without it. Most dental care professionals and vets are probably unaware of the problems they pose to society. It gradually crept into their professional culture. Perhaps they tell themselves that old-fashioned care is insufficient and we need these additional treatments. Many Dutch don’t see the dentist anymore because they can’t afford it, sometimes because they pay so much for the vet. After all, your animal deserves it. And so, this extra ‘care’ can be detrimental overall. In the case of dental care, the costs rise, while the average health of teeth might go down. It has to do with how the Netherlands organises dental care. There are perverse incentives. It worsened once the government stopped interfering and left it to the market. A general practitioner operates as a gatekeeper and usually doesn’t profit from the treatments because other medical professionals perform them. If a separate dentist only does check-ups and advises on necessary treatments like a general practitioner, the problem could disappear, and dental care could become more affordable. A takeaway is that circumstances shape cultures, and most people are unaware of the damage their culture causes to others.

The political incorrect

We are unique individuals, but we are also part of several groups. For instance, you can be a dentist who smokes Marlboro Red. We usually share traits with others in those groups. Marlboro Red smokers and dental care professionals share cultural characteristics that make them behave differently from other groups, for instance, those who smoke other brands or general practitioners. Lawyers differ from construction workers, and those differences are more than occupation and education. Their sense of humour, the venues they visit, and the sports they do are usually different. A few construction workers may play golf, and some lawyers may play soccer, but on average, lawyers play more golf and less soccer than construction workers. And if you go to a woke message board, you find an entirely different atmosphere than when you visit a right-wing conspiracy site. These people live in separate worlds. They have different beliefs and cultures. These groups hate each other for that reason. It is probably okay to say that, but once you apply the reasoning on ethnicity, you step into a minefield. And probably for good reason because these differences can be an excuse for discrimination and racism. Racism is particularly damaging because it assumes that some races are inferior and cannot improve or that others are superior and should rule. But humans are programmable to a large degree, even though changing the programming is not always easy.

Most immigrants who come to Western Europe, the Arabian peninsula, or the United States look for jobs that Europeans, Arabs and Americans do not like, like hard manual labour at irregular hours. The Netherlands has nearly 1,000,000 labour immigrants, over 5% of the population. Entire industries depend on them. And who does remember the wave of over 1,000,000 Syrian refugees that came to Europe in 2015? We hear little about them today. Most of them found a place. But immigration also causes problems, most notably from groups who never lived in a society under the rule of a state. And cultural differences can cause conflicts as norms and values differ per culture. White European culture has wreaked havoc around the world. Just ask Native Americans about the cultural enrichment brought to them by White European culture. Likewise, other cultures also pose problems. Just ask the Swedes about the gang violence from people coming from groups that have not assimilated into Swedish culture. The Netherlands champions LGBT rights, but LGBT people often feel unsafe in some Dutch neighbourhoods where many Muslims live. The violent football hooligans in Europe are mainly white males, and often they have far-right sympathies.

We are at a point in history where we may have to define the values of the future for humanity and cannot shy away from criticism. We may need to cooperate as humanity on issues like poverty. If we intend multicultural societies to succeed, we must confront the issue of cultural differences and the problems they cause. Members of an ethnic group often share similar backgrounds and have experienced similar conditions. It is not so far-fetched to think this affects what they think and do and that this issue persists over generations. For instance, if your parents mistreated you as a child, you are more likely to mistreat your children. And if your parents suffered from exclusion or mistreatment or survived a concentration camp, that affects you too.

Ethnic groups have cultures. We picture Chinese, Germans and Arabs like we picture lawyers and construction workers. Individuals and groups differ, and we have more common characteristics than differences, but it does not mean that cultural differences are insignificant. If some harmful conduct relates to culture, it is politically correct to say that only a minority does it. Why do mass shootings happen in the United States and not in Europe? The politically correct gun lobby would say that only a tiny fraction of Americans go on a shooting spree. And that you need more good people with guns to stop evil people with guns. But random mass shootings are a typical American phenomenon and part of the American gun culture. It is not just gun ownership. Some European countries like Finland and Switzerland also have widespread gun ownership. And why do liberals in the United States mostly dwell in the cities and conservatives in the countryside? And somehow, I picture typical liberals and conservatives. In other words, I make profiles of them. I suppose most conservatives in the United States do not believe global warming is a serious issue. And I suspect that many woke liberals in the United States become angry if I say there are only two sexes, whatever people feel they are. Perhaps everyone can be delusional at times. Over here in the Netherlands, people do not become that angry about opinions, but I see the same patterns emerging. That might be due to the cultural influence of the United States.

And suppose all the cookies are gone on Sesame Street, and you must identify suspects. Would you not select the big-mouthed, blue-haired ones with a taste for cookies? That is also profiling. But perhaps it was one of Ernie’s pranks. If you did not think of that, you are prejudiced. We base our prejudices on experience and facts but also fiction and rumour. Only the facts do not base themselves on our prejudices. We often forget about that. Not all dentists are greedy money-grabbers, likely not even most. Even though some minorities face more difficulties than others, most individuals in those groups may do fine. And even though Marlboro Red smokers dump their garbage on the street 44 times as often as other cigarette users, it may be a minority. Or my sample could be skewed. 44 times as much? Really? But then again, US police kill 100 times as many people as their British counterparts if you account for population numbers. That number is even more unbelievable but can be verified. Cultures and societies are Big Things, but you cannot precisely define or measure them, so they are unsuitable for logical positivism.

In multicultural societies, people from some ethnic groups face more difficulties than others. As a result, these groups may pose more challenges to their host societies. That undermines the fabric of society as much racism and discrimination. It is one of the reasons why right-wing populism is on the rise. And culture often coincides with ethnicity, so the resentment often expresses itself as racism. Racists use this issue for their agenda, so there is no clear distinction between cultural criticism and racism. People see things happening but feel they cannot say that in public. That is also because of this unclear distinction. Genuine racists have no valid arguments. Others have complaints about the conduct of people from an ethnic group and express themselves in racist terms. And racists might say reasonable things. For instance, if someone says the Israel lobby has too much influence on US politics, does he merely state an opinion, or is he an anti-Semite? It is hard to tell. And if he is an anti-Semite, may it be due to the dissemination of the anti-Semitic conspiracy theories on message boards or the influence of the Israel lobby on US politics? It is also hard to tell. Discussing these issues in a climate of hatred and negativism does not help, but political correctness is an obstacle to solutions. You cannot only blame society because some ethnic groups do better than others. We could treat each other as adults instead. Cultures and institutions emerge under specific circumstances and can change. It begins with a sense of a common destiny. Building a society that includes everyone should be a primary political goal.

Humans are social animals who operate in groups. The cultures and values of groups play a crucial role in how they relate to society. Groups who pose problems often share a belief that the society they live in is not their society. You may become angry or frustrated when you fail in society due to circumstances you believe are outside your control. If you are autistic like me, you find it troublesome to adapt. You do not understand the unwritten rules. It brought me frustration as a child and disaster as a student when I left my parental home and moved to a dormitory. And that made me think. The dormitory had very different people than those I had grown up with. I did not know I was autistic and blamed it on cultural differences. Hence, I did not believe my fate was outside my control and became preoccupied with culture and fitting in. Eventually, I learned to comprehend with reason what people do intuitively, but it was a painstaking process that took years. In many ways, having a different culture is like being autistic. You find it troublesome to understand the unwritten rules of society. You are the black sheep. So, even when we are equal before the law, we are not in reality. And it is hard to say to what degree you can blame society, the individual or the groups individuals belong to. The answer is not the same for every person in every situation. The problem may not be our institutions but our attitudes that originate in our cultures. And that applies to us all, including me. Things could improve once we focus on our faults rather than pointing at what others do wrong.

Ethnic profiling

Cultural differences could be reasons why authorities engage in ethnic profiling. Culture often coincides with ethnicity. Crime levels also differ per ethnic group. Criminals are a minority in every group, but the differences are significant. The relationship can be misleading. When looking further, you see a coincidence between income and crime. And you find that these minorities have relatively low incomes. The next question might be why people from certain ethnic groups have low incomes. That relates to culture, but it is not the only explanation. Many immigrants came to Western Europe for low-paid jobs that required little education. Hence, income may explain crime rates better than culture. But you may also find that culture goes a long way in explaining financial status. And so, you still end up with culture as an explanation. And that should affect policies. In the Netherlands, the government invested in the education of minorities. Some of the best schools in the Netherlands are now Islamic. Perhaps the graph shows the results of that investment, but that is hard to prove. Still, it seems a better approach than correcting inequality afterwards by lowering standards and implementing a Woke ideology with political correctness officials. You can also observe that only a minority of every ethnic group is a suspect in a crime. And if you come to know a person, statistics become meaningless.

Ethnic profiling is controversial because it has undesirable consequences, as the following example demonstrates. Suppose a country consists of two ethnic groups. They are Group A, 2/3 of the population, and Group B, 1/3. Assume further that people in Groups A and B are each responsible for 50% of Fraud X. Hence, people in Group B are twice as likely to commit Fraud X than people in Group A. If you intend to combat the fraud, you could only verify people from Group B. You could apprehend twice as many fraudsters with the same effort. But now comes the catch. You do not check people from Group A, so only people from Group B end up in prison. While responsible for 50% of the fraud, Group B receives 100% of the punishment.

That is discrimination, so ethnic profiling is often forbidden. Some call it racist, but the reason for ethnic profiling should be a risk assessment related to cultural characteristics, not ethnicity. In this hypothetical case, it is the likelihood of Fraud X. If the assumption is unfounded, ethnic profiling could be racist, for instance, when many people from Group A dislike Group B. You can get a situation where Group A dominates society, and the authorities prosecute Fraud X while doing nothing about Fraud Z, that members of Group A commit twice as often as those from Group B.

If you dedicate only 50% of your resources to Group B, which seems reasonable because people from Group B are responsible for 50% of Fraud X, people from Group B get twice as likely punishment because Group B is half the size of Group A, but receives the same amount of checking. And because people in Group B are twice as likely to commit Fraud X, people from Group B end up in prison four times as likely compared to Group A. While responsible for 50% of the fraud, Group B becomes 67% of the prison population. People from Group B might receive harsher sentences because of a belief in society that they deserve or need it because they are unwilling to change their ways. As a result, it could be worse than the calculation suggests.

Perhaps ethnic profiling does more harm than good when you only use it for finding criminals. The end may sometimes justify the means, but it can undermine the trust of minorities in the authorities. Imagine that the police pull you over every week because you are black. Apart from annoying, it is demeaning. An argument for ethnic profiling is that resources are limited, so we must deploy them efficiently and effectively. So why check out this driver every week? It is a waste of police resources. If he checks out okay this time, he probably checks out okay the next time. Why not keep a registry of cars checked? You can also use ethnic profiling to help people. For instance, if Group X does poorly in education, the government could set up programmes to address the specific issues that Group X faces. It may be hard to effectively administrate a multicultural society entirely without ethnic profiling because central governments are bureaucracies acting on rules and aggregates.

So even if crime rates justify ethnic profiling, the consequences can be undesirable. In several Western European multicultural societies, males of North African descent are overrepresented in the prison populations. In the United States, it is black males. On average, they commit more crimes than the general population. But if the police do ethnic profiling, the prison population likely overstates their contribution to the total amount of crimes. In other words, these people may receive more punishment than other groups, most notably whites, for the same offences. And we can go back to the Dutch crime statistics and ask ourselves, ‘What is the level of overstatement?’

Ethnic profiling to check on people is one thing, but it can be a lot worse if you act on it without proof, as the Dutch childcare benefits scandal demonstrates. The Netherlands has benefits with advance payments for medical expenses, rent and childcare. The tax service administrates these benefits. These advance payments can bring people into trouble when they are not qualified to receive them and must pay them back afterwards. And the system is prone to fraud. In the early 2010s, a Bulgarian gang encouraged Bulgarians to register at a Dutch address and apply for benefits. As the tax service only checked afterwards, they noticed the fraud after the recipients had returned to Bulgaria. Many of the involved Bulgarians claimed they were unaware they had committed fraud. Perhaps that is correct, but they could have suspected something was wrong with it.

The childcare benefits involve applicants as well as businesses that provide these services. The tax service had trouble discovering who was committing fraud because the rules were complicated. A suspicion based on criteria supposedly indicating fraudulent conduct often sufficed to halt benefits and demand repayment. In other words, the tax service did not need proof to label you as a fraudster and order a refund of the advances. 71% were ethnic minorities, and many became destitute. Usually, they had filled in forms incorrectly. It is unclear whether the tax service did ethnic profiling outright or made selections based on criteria coinciding with ethnicity like income or postal code. Appeal courts ruled in favour of the tax service. At the same time, the government frustrated the investigations of a few persistent members of parliament. The Bulgarian fraud might have boosted ethnic profiling within the tax service. After all, that fraud did get its label Bulgarian for a reason. Investigations afterwards revealed the government had set targets for fraud collection the tax service had to meet. Politicians justified these measures because of feelings in society. Taxpayers do not like to pay for real or imagined fraud, and even less if ethnic minorities do it. We usually accept more from our kind than from others.

Suppose 5% of the people who use the childcare arrangement commit fraud. Assume also there are criteria to select 20% of the people doing 80% of the embezzlement. In that case, 20% of that selection commits fraud, and 80% does not. That might be a helpful set of criteria to find potential fraud, but it does not prove someone commits fraud. There was a political climate of right-wing populism that made it possible. Politicians tried to be tough on ethnic minorities because they feared radical right-wing parties would become the largest. A decade later, we see what it can lead to. Thousands of people who did not intend to commit fraud are in financial and emotional ruin.

The primary problem is a fraud-prone system of benefits. Possible solutions are less complex legislation, performing more checks, or not allowing private enterprises to perform government tasks. A blurry border between public and private is a recipe for fraud. For instance, the government could provide healthcare and child care like in Denmark. My father always says, ‘They make laws to be cheated upon.’ It is not the intention of lawmakers. But they are politicians, not engineers. If engineers build bridges like politicians make laws, you would not dare to drive over them. Politicians often cater for the interests of their voters, so you get a messy patchwork of arrangements. Good designs prevent fraud, and you must combat embezzlement as it undermines the legitimacy of an arrangement. After all, someone pays for it. These are tedious details. Making existing systems work better does not impress voters. And we cannot treat people who use those arrangements as fraudsters. You have to find the right balance. As an old Russian saying goes, ‘Trust, but verify.’

Discrimination everywhere?

Municipal officials from ethnic minorities experience discrimination and racism by colleagues, a 2023 survey in the Netherlands revealed. Civil servants participating in the survey said they faced discrimination. For instance, they received criticism when someone of the same ethnic group did something wrong. Those who spoke out against those remarks faced bullying and exclusion so others kept their mouths shut out of fear of losing their job or being labelled a problematic case. One can expect similar situations in other work locations. Discrimination is not a trivial issue. Those who make the remarks may think they are funny and their jokes harmless, but bullying and exclusion can cause psychological trauma. Often, discrimination is more subtle. When you are not selected because of your ethnic background, you often hear not why.

I once asked myself the following hypothetical question. If I had room to let, and two men applied, one white man from Bulgaria and a black man from Suriname, both had similar jobs and gave a similar impression, which one would get the room? Probably, I would choose the man for Suriname. Most Surinamese are black or coloured, and Bulgarians are white. I have a preference. Suriname has been a Dutch colony, and most people from Suriname living in the Netherlands are nearly as Dutch as the Dutch themselves. And I have a prejudice that Surinamese seldom cause trouble. The crime statistics do not underpin my prepossession. So, where did I get the idea from? The people I have met? Television? It is not clear. And knowing this, I would probably still choose the man from Suriname. Why? Surinamese are culturally closer to the Dutch than Bulgarians. And here we arrive at the heart of the matter, something overlooked in debates about racism. About Bulgarians, I know very little. And Bulgarians may differ more from native Dutch than Surinamese. When I rent out a room, I do not want trouble. Judging native Dutch is hard enough already, let alone people from other cultures.

So what is the matter with me? I do profiling and have prejudices like most people. Otherwise, I would not have opinions about dentists and Marlboro Red smokers. And that includes ethnic profiling. I may not always be aware of it. But I am not racist. Otherwise, I would have selected the white guy. It is something else. I take no unnecessary risks and form opinions about groups like dentists and people from Suriname or Bulgaria without being aware of it. Fear of the unknown protects us from danger. Prejudice often comes from things we hear or experience. These traits have a nasty side and can turn into xenophobia. That is not to say there is no racism or that it is not widespread. But if the most significant underlying issues are unfamiliarity and cultural differences, then identifying racism as the problem only scratches the surface and may do more harm than good.

Those who are different face exclusion and violence. And I am different from the rest, so I know what it means to be picked out for special treatment for no other reason than who I am. It makes you doubt yourself and ask, what is the matter with me? But it is how groups of humans deal with deviant behaviour and press for conformism. Even people who think they are open-minded and cherish diversity are not so different because they often do not tolerate those who disagree. Cooperating in groups requires a degree of conformism, so cultural differences and unfamiliarity cause trouble and uncertainty. It already begins with simple things like agreements and appointments. People from different cultures deal with them differently. There is no easy way out except sharing values, ending conduct that harms others, moderation, and understanding why people are the way they are. Think of the benefits in the long run and the long-forgotten words of the Reverend Martin Luther King:

I have a dream that my four little children will one day live in a nation where they will not be judged by the colour of their skin but by the content of their character.

Today, King’s dream seems like a vague memory of a distant past. Perhaps we live in a period of social decline, but the trend in the crime statistics in the Netherlands does not support this assumption. That we are not there yet sixty years later might testify to the magnitude and complexity of the issue. Otherwise, it is a lack of willpower. Perhaps it was too much in the 1960s, as the colour of your skin may say something about your character because of culture. Different cultures pose different issues, and culture often coincides with ethnicity. But it is as hard for the black man to enter Paradise as it is for the red, white or yellow man. Cultures change, so it must be within our possibilities to make King’s dream a reality. A black sheep is as sheepy as a white one, so let’s all say baa together.

Latest revision: 23 January 2024

Featured image: Black and white sheep. Jesus Solana (2008). Wikimedia Commons.